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A WOMAN has warned aspiring car owners from purchasing Kia’s latest Carnival model, which she claims is plagued with issues.
The wife and mother of three, who goes by itskat.h on TikTok, claimed less than a month after buying her new 2025 Kia Carnival, she had already encountered three dead battery incidents.
“This is for anybody who is looking to buy the new Kia Carnival the 2025. We have the Prestige… umm… do not buy it,” Kat bluntly said.
Kat said she purchased her Carnival on July 9, and the car’s battery had died three times.
“Now, the first time we called AAA, and the next two times, we did the Kia roadside assistance, and they have zero clue as to what is going on with it,” the woman said.
She added that the dealership technicians are also unable to find the issue.
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“[The dealership] had a Kia Carnival in their shop for about two weeks now, trying to figure out the same issue,” Kat said in the video, which has over 60,000 views on TikTok.
“So, they are pretty clueless on how to fix it. They thought they fixed it and the test drive came back, thought it was all good, and it died again within an hour.
“Who knows what is going on with this car? I’m gonna assume it’s a lemon, and hopefully, I will get another car in return.
“I just wanted to get on here to warn people, do not buy a Kia.”
In a follow-up video on November 15, Kat shared a clip of her driving a new car after returning her Kia Carnival.
“Today is the day, and for those of you who have no clue what I’m talking about, I am finally taking back the keys to the Kia that I had,” she said before again describing how the Kia Carnival was brand new.
“So, I am just surrendering the spare key that I had, and then I’m gonna get my big fat check and be on my merry f**king way.
“All right, I am all done. I got the check, and I am done with Kia forever,” she declared.
The U.S. Sun has reached out to Kia for comment.
TikTok users slammed Kia on Kat’s comment section, flooding it with a row of supposed horrific experiences with the company’s vehicles.
“I bought a Kia Forte and NEVER again will I ever get a Kia had it less than a year. Within 2 months of having it had engine issues,” one woman wrote.
Another person said, “My kids bought a [20]23 Telluride and in 8 days it was burning from the inside console. They kept it for almost 2 months before Kia said give them their money back.”
“I have a 2023 Sportage and it’s had multiple issues but not enough to lemon law it yet. I will NEVER buy another Kia,” a third person added.
However, not everyone in the comment section had nasty things to say about Kia’s.
“I love my Kia and have not had a problem,” one woman said, adding that she had a 2023 Sportage.
A second wrote, “I’ve had 4 Kia’s and loved all of them currently have a 2024 Telluride and I’m in love with it.”
“I’ve had my 2024 Kia Carnival for over a year and LOVE it!!” another said.
How can I check if my car is part of a recall?
If you own a car that’s been recently recalled, you can easily check your VIN.
The National Highway Traffic Safety Administration (NHTSA) makes it incredibly quick and easy for drivers to check and see if their vehicle is part of a recent (or past) recall.
The VIN checking tool also allows drivers to see whether or not the repair was completed within the last 15 years, making it an incredible tool for buyers of used cars.
All recalls initiated by the NHTSA mean free repairs for drivers, even if it’s an engine or a transmission replacement. If your VIN shows an active recall that has not been repaired, it’s important to make an appointment at your nearest dealership.
Here’s how to make an appointment for a recall:
- Look up your VIN using the NHTSA tool.
- Find out the recall number/ID from the manufacturer.
- Call your nearest dealership’s service center with the ID number handy, and mention you’d like to schedule an appointment to repair the recall. The repair can only be done at a dealership, as they’re authorized by the manufacturer to conduct the repair free of cost using genuine parts.
- Try to make the appointment as soon as possible.
- Once the repair is completed, the dealership will update the information associated with the VIN to reflect it’s been completed.
Source: NHTSA