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ONE Walmart shopper is furious after they noticed that they were charged an extra six dollars for using the retailer’s self-checkout machines.
The machines have angered many of the big-box retailer shoppers.
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The social media user seethed about the bizarre charge in a lengthy post on Facebook.
“Y’all, please pay attention at the register,” wrote Jennifer Grisham Durbin.
“This was at Walmart in Henderson just a few mins ago! They are getting enough of our money to be trying to rip us off more!”
“Over $6 difference in what it rang up and the actual price!! Cashier did a price change but never mentioned having it changed in the system and didn’t notify anyone either!! Stop ripping us off,” she continued.
In order to clear up any confusion, Durbin went further in-depth about what happened at the store.
“I’ll explain this so everyone can understand. I took my items to the self-checkout because the lines were long and I was in a hurry,” she elaborated.
“I scanned the 2 generic Excedrin and both rang up as $8.38. I waved down the cashier helping with the self-checkout.”
“I told her that was not the price on the shelf. She asked what the price was and I didn’t remember exactly. I told her I would go get a picture and show her,” Durbin continued mentioning one of the several photos attached to the post.
“That’s what I did and that’s the picture I posted. She then entered the correct price of $2.32. When she did this, it made my receipt show I saved $6.06 from the price they rang up.”
“These were NOT on sale,” she said.
“If you look in the comments, you’ll see where I circled the price on the shelf which shows effective as of 5/27/24!”
“Just how many people have they overcharged just for this product alone,” wondered Durbin.
“Watch everything you buy as it scans and see for yourself!!! Whether it’s a few cents or over $6, imagine the excess profit that Walmart makes just from errors like this!”
Durbin speculates that Walmart is attempting to use the excess profits “to recoup money from stolen products from people who do not steal and you cannot convince me otherwise!”
What to do if you’re overcharged
If you are overcharged at a retailer, there are a few ways to get your money back.
If you noticed you were charged more than the advertised or posted price, report it to an employee or manager.
Make sure to keep your receipt to show the price difference.
As a shopper, you are entitled to the lowest advertised, posted or quoted price offered by the store.
If you are charged more than the advertised, posted or quoted a price, report it to the sales clerk right away. If the sales clerk can’t help, speak to the manager.
Stores must honor a posted price, even if the price has expired.
You are also able to dispute charges with your bank if you notice something suspicious on your statement.
According to Los Angeles County Consumer& Business Affairs
“They are stealing from us! Like they don’t already mark prices up,” concluded Durbin.
“Advocate for yourself because no one else will, that’s for sure!!!”
The U.S. Sun reached out to Walmart for comment
Durbin is not the only person to have been overcharged by the retailer.
The customer claimed that Walmart overcharged them by $109 and didn’t notice until after they had paid.
Like Durbin, the shopper warned other shoppers to avoid a specific store in New Jersey after the incident.
Unlike Durbin, the shopper did not provide a photo of the receipt so it’s unclear what he was overcharged for.
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