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AMAZON Prime Video suffered an apparent outage on Friday, according to user reports.
It came just minutes before the streaming giants were due to show an NFL game live.
DownDetector said there was a spike in reports of an outage around 2.50 pm ET.
Amazon was showing the Kansas City Chiefs take on the Las Vegas Raiders at Arrowhead Stadium.
The network usually broadcasts Thursday Night Football in the NFL.
But this week they were moved into their own special holiday spot with Thursday’s Thanksgiving games all shown on free-to-air television.
Amazon also missed a play because of an “administrative error” by the officials.
The signal was initially for a penalty against the Chiefs instead of the Raiders.
But the penalty was reversed and a re-punt happened while Amazon was still in commercial break.
One fan said, “Amazon Prime stream of Raiders at Chiefs is horrible. Pictures quality is terrible.
“Cameras are not handling the harsh laughing. And missed a kickoff.”
Another wrote, “I have Prime Video, it really sucks when I bought it has no commercials but now it does it freezes up constantly.”
It comes just days after Netflix suffered major issues with their broadcast of Jake Paul against Mike Tyson.
The U.S. Sun contacted Amazon for comment on the reported outages.
Amazon’s regular TNF broadcasts usually happen without issue.
The company will broadcast an NFL playoff game exclusively live in January.
The NFL is welcoming more streaming companies into the fold – including Netflix.
They will have a doubleheader on Christmas Day this year.
But their coverage of Paul vs Tyson earlier this month sparked concern among fans.
Viewers complained they couldn’t access the stream, and some of those who did were met with buffering problems.
Travis Kelce played in the Black Friday game against the Las Vegas Raiders on Amazon Prime.
His girlfriend Taylor Swift was watching from a suite at Arrowhead Stadium the day after Thanksgiving.
Kelce sent a warning to Netflix not to ruin Christmas for NFL fans botching the coverage.
The Chiefs take on the Pittsburgh Steelers before the Baltimore Ravens against Houston Texans on December 25.
And Kelce said on New Heights, “Hopefully Netflix can figure it out as well.
“Hopefully they get the streaming stuff right,” his brother Jason Kelce replied.
“My s*** got froze literally on Mike Tyson’s cheeks,” Travis continued.
“It felt like a parody going into it.”
Chiefs remaining schedule
Friday, November 29 – vs Las Vegas Raiders, 3 pm ET
Sunday, December 8 – vs Los Angeles Chargers, 8.20 pm ET
Sunday, December 15 – at Cleveland Browns, 1 pm ET
Saturday, December 21 – vs Houston Texans, 1 pm ET
Wednesday, December 25 – at Pittsburgh Steelers, 6 pm ET
TBC – at Denver Broncos