Amazon Prime ‘down’ as NFL viewers complain of outage before Kansas City Chiefs Black Friday game

Amazon Prime ‘down’ as NFL viewers complain of outage before Kansas City Chiefs Black Friday game

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AMAZON Prime Video suffered an apparent outage on Friday, according to user reports.

It came just minutes before the streaming giants were due to show an NFL game live.

Patrick Mahomes and the Kansas City Chiefs were in Black Friday action in a game streamed on Amazon Prime Video

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Patrick Mahomes and the Kansas City Chiefs were in Black Friday action in a game streamed on Amazon Prime VideoCredit: Getty Images – Getty
Travis Kelce was in action for the Chiefs on Black Friday

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Travis Kelce was in action for the Chiefs on Black FridayCredit: Getty
DownDetector reported a spike in outages just before the game kicked off at 3 pm ET

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DownDetector reported a spike in outages just before the game kicked off at 3 pm ET

DownDetector said there was a spike in reports of an outage around 2.50 pm ET.

Amazon was showing the Kansas City Chiefs take on the Las Vegas Raiders at Arrowhead Stadium.

The network usually broadcasts Thursday Night Football in the NFL.

But this week they were moved into their own special holiday spot with Thursday’s Thanksgiving games all shown on free-to-air television.

Amazon also missed a play because of an “administrative error” by the officials.

The signal was initially for a penalty against the Chiefs instead of the Raiders.

But the penalty was reversed and a re-punt happened while Amazon was still in commercial break.

One fan said, “Amazon Prime stream of Raiders at Chiefs is horrible. Pictures quality is terrible.

“Cameras are not handling the harsh laughing. And missed a kickoff.”

Another wrote, “I have Prime Video, it really sucks when I bought it has no commercials but now it does it freezes up constantly.”

Taylor Swift in touching gift to Kansas City Chiefs team to celebrate Travis Kelce’s latest win

It comes just days after Netflix suffered major issues with their broadcast of Jake Paul against Mike Tyson.

The U.S. Sun contacted Amazon for comment on the reported outages.

Amazon’s regular TNF broadcasts usually happen without issue.

The company will broadcast an NFL playoff game exclusively live in January.

The NFL is welcoming more streaming companies into the fold – including Netflix.

Taylor Swift arriving at Arrowhead Stadium with Donna Kelce

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Taylor Swift arriving at Arrowhead Stadium with Donna KelceCredit: Rex
Amazon usually broadcasts Thursday Night Football but this year showed a game on Black Friday

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Amazon usually broadcasts Thursday Night Football but this year showed a game on Black FridayCredit: Reuters

They will have a doubleheader on Christmas Day this year.

But their coverage of Paul vs Tyson earlier this month sparked concern among fans.

Viewers complained they couldn’t access the stream, and some of those who did were met with buffering problems.

Travis Kelce played in the Black Friday game against the Las Vegas Raiders on Amazon Prime.

His girlfriend Taylor Swift was watching from a suite at Arrowhead Stadium the day after Thanksgiving.

Kelce sent a warning to Netflix not to ruin Christmas for NFL fans botching the coverage.

The Chiefs take on the Pittsburgh Steelers before the Baltimore Ravens against Houston Texans on December 25.

And Kelce said on New Heights, “Hopefully Netflix can figure it out as well.

“Hopefully they get the streaming stuff right,” his brother Jason Kelce replied.

“My s*** got froze literally on Mike Tyson’s cheeks,” Travis continued.

“It felt like a parody going into it.”

Chiefs remaining schedule

Friday, November 29 – vs Las Vegas Raiders, 3 pm ET

Sunday, December 8 – vs Los Angeles Chargers, 8.20 pm ET

Sunday, December 15 – at Cleveland Browns, 1 pm ET

Saturday, December 21 – vs Houston Texans, 1 pm ET

Wednesday, December 25 – at Pittsburgh Steelers, 6 pm ET

TBC – at Denver Broncos

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